Privacy Policy
At Dark Owl Investigations, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services and visit our website.
Information We Collect
We collect various types of information to provide and improve our services:
Personal Information:
- Name
- Contact details (phone number, email address, physical address)
- Identification details (ID numbers, passport details)
- Any other information you provide during consultations or through our contact forms
Non-Personal Information:
- Browser type and version
- Operating system
- IP address
- Pages visited on our website
- Time and date of visits
How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage our investigative services
- To communicate with you regarding your case or inquiry
- To improve our website and services
- To comply with legal obligations
- To protect the rights, property, or safety of Dark Owl Investigations, our clients, or the public
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with third parties only in the following circumstances:
- With your consent
- With service providers who assist us in our operations, bound by confidentiality agreements
- When required by law or in response to legal processes
- To protect our rights, property, or safety, and that of our clients or the public
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to data.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that help us understand how you use our site and improve its functionality.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function correctly.
- Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Functional Cookies: Enable the website to provide enhanced functionality and personalization.
You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Request the deletion of your personal information
- Object to the processing of your data
- Withdraw consent at any time
To exercise these rights, please contact us at contact@darkowlinvestigations.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.